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Answers to the most Frequently Asked Questions about our products

Before you select any FAQ list from the menu on the left for a solution to your problem . . .

  • . . . please confirm, that you are using the latest version of the program: Load your installed program and open menu help | about. The version number will be displayed. Compare your version number with the version in our Download section If necessary, download the current version and install it on your PC. This might already solve your problem.
    The lists of FAQ's do not cover any problems, that have been resolved through step-ups or service releases.
  • The lists of FAQ's cannot replace the manual. You should also have acquired a fair knowledge of your program and be familiar with the workings of Microsoft Windows and you should have an understanding of music terminology (voice, staff, system, chord, etc.).