First installation

Installation differs depending on the operating system you are working with:

 


Logo AppleMac OS X

Please read these installation instructions:

Installation instructions Mac OS X

 


Logo Microsoft

Our software is Windows Standard Software and will install as easily as any other standard software. You only need to read the following instructions when you encountered a problem during installation.

 

When you are installing software for the first time...

 

Installation from DVD

 

  • Insert the DVD to your CD/DVD drive. It will start automatically.
    • When you deactivated automatic DVD start on your computer, change to the CD/DVD drive via the Explorer or another file manager.
    • In the Explorer, start the file start.exe (maybe your system only displays "start") on the DVD.
  • After having started the DVD, click on "Install software".
  • Select the product you purchased. You can install all listed programs as demo versions. The products you purchased come with serial numbers. After having entered the corresponding serial number, the demo version will turn into a full version.
  • Start the installed program, for example via the start menu or the program icon on your desktop.
  • Transfer the serial number from the blue license certificate to the licensing dialog in the software.

 

Installation of download software

 

  • Load the demo version from the download area.
  • Memorize the location where you saved the downloaded file and then address this location, for example in Windows Explorer.
  • Start the download file. Now installation begins.
  • Start the installed program, for example via the start menu or the program icon on your desktop.
  • Transfer the serial number you received in an e-mail to the licensing dialog in the software. Please print out the serial number and keep it in a safe place. It is your license verification!

 

 

Support

Support

If you don't find your answer in program help, FAQ's or videos on our website or if you need individual support, then write us an eMail or chat with us. There's also the option to start a web conference.


Support options