Please make sure that you are using the latest version of capella-scan.
Compare your version number with the version in our download section.
Do you know the capella-scan tutorial?
In capella-scan, select the command Help / Tutorial.
Have you read the user guide?
The user guide was automatically installed on your computer. Address the Windows start menu and select All programs - capella-software.
There you will find the entry User guide capella-scan.
Here you will find hints about the following issues:
Please also observe the FAQ general for questions concerning all programs.